It is Sunday, 9 AM, and you’re on the way to your well-deserved family day when suddenly your phone rings. The sergeant from the security team tells you that the cameras are not working and the access control system is offline. You ask a few questions, including if they had already called the integrator, to which they respond yes, we did. Still, they won’t be there in less than 6 hours because they’re already attending to another emergency somewhere else. At the same time, you see another incoming call from the Vice President of operations on your cell phone screen. You don’t answer immediately, but based on what you just heard from your team, you already know the purpose of this call.